NAKIVO Helps a Banking Company Improve RTO
Business Challenge
Narayani Development Bank Limited is a financial institution based in Nepal, providing services to individual and business entities.
As a new financial institution, the bank started with a reasonably limited IT infrastructure. As the infrastructure grew, the need for a reliable VM backup solution to be deployed arose. As of now, the bank has more than 20 VMs running 24/7. These VMs store everything from CBS databases to customer information and to regular files that employees rely on for their daily tasks.
All critical data helps the bank maintain a strong foundation for the organization’s success. Without this data and systems, the bank cannot perform any transactions, and all of the bank’s services may be impacted in case of a disruption.
Previously, the bank relied on manual backups as their environment was small. With the recent expansion, manual backups were no longer a feasible option. Thus, the IT team started looking for a reliable VM backup solution for the bank’s needs. As the data grew exponentially, the need for a VM backup software became apparent. The solution had to offer automation and provide various recovery options in case of incidents. Moreover, the solution had to be cost-efficient and reliable at the same time.
Solution
Since all the backups were previously run manually, the IT team spent a considerable amount of time managing those backups. The whole process started to affect the IT team’s work and critical workflows. NAKIVO Backup & Replication was the perfect choice for the bank, as the solution checked all the requirements at a reasonable price. Once the product was finally installed, the IT team noticed considerable changes in their daily working time as the backup administration time decreased dramatically.
NAKIVO Backup & Replication was installed on an already available QNAP NAS server. This integration demonstrated substantial improvements in both backup and recovery performance. By easily combining software and hardware, the IT team now spends less time on managing the backup schedule and more time on their core responsibilities. The IT team can easily schedule a task and not worry about the data protection jobs being completed. The web interface is also hassle-free and easy to navigate.
The ease of use is the best part of NAKIVO Backup & Replication. There are no complicated steps when scheduling a backup. The NAKIVO Backup & Replication on NAS is as easy as a plug-and-play appliance. The IT Team configures the schedule once and can sit back as the backups work in the background. Incremental backups are automated to run on a daily basis, and full backups run on a weekly basis. Generally, incremental backups take around two hours and about 4 hours for a full backup.
There have been many times when the bank needed to recover certain VMs. With instant VM recovery, the IT team was able to recover entire VMs in just a few minutes. Instant VM recovery has improved the bank’s RTOs, which has led to saving both time and money.
Lastly, the IT team has found NAKIVO’s technical support to be highly professional. Technical support has always provided instant feedback and solved various issues.
Results
As the bank relied on using manual backups in the past, the significant achievement of using NAKIVO Backup & Replication is the time saved on managing backups. The IT team no longer needs to spend a considerable amount of time on administration since the software is fully automated and sends alerts and notifications of successful backup and recovery jobs. With instant VM recovery, the bank improved RTOs significantly for critical VMs. Furthermore, NAKIVO Backup & Replication has helped the bank focus on core business tasks. Overall, the bank has saved both time and money with NAKIVO Backup & Replication.
About Narayani Development Bank Limited
Narayani Development Bank Limited was established with the aim of providing the best services to customers and being their first choice. For more information, visit www.ndbl.com.np.