NAKIVO Helps a Fire Rescue Department Save Time on Backup Administration
Business Challenge
The fire rescue department “Hasičský záchranný sbor” in Ostrava, Czech Republic, operates a robust infrastructure essential for emergency response. Their production setup includes ten servers using virtualization technology, complemented by a pair of servers forming a database cluster. These components are housed across 2 technologically resilient halls to ensure continuity in operations.
The Integrated Security Center of the Moravian-Silesian Region (IBC) serves as the dispatch hub for the Integrated Rescue System (IZS), handling emergency calls from the entire region via national emergency lines. The hub coordinates IZS units across the region to respond to extraordinary events promptly. Operational around the clock, the center’s information and communication technology infrastructure is pivotal in managing emergency situations, encompassing everything from initial call processing to intervention assessment.
Previously, the fire rescue department relied on a VM backup solution that became obsolete and was discontinued by the vendor. The IT team faced recurring maintenance issues, prompting an urgent need for a replacement solution.
Solution
NAKIVO Backup & Replication is the chosen solution for safeguarding all virtual machines within the fire department’s production environment. Backup operations are scheduled daily and weekly, with the entire infrastructure typically backed up within three hours. Implementing NAKIVO Backup & Replication significantly optimized overall backup duration, supervision of backup processes, and the efficiency of deduplication storage operations.
The implementation of NAKIVO Backup & Replication has brought clear benefits to the IT team, providing detailed insights into ongoing tasks and real-time performance metrics of backup jobs. This enhanced visibility has streamlined operations and improved overall service delivery.
The installation, deployment, and ongoing support of NAKIVO Backup & Replication was handled by VÍTKOVICE IT SOLUTIONS assisted by timely responses from NAKIVO’s highly qualified technical support team.
Tomáš Kašpar, IT Manager at the fire rescue department in Ostrava, highlighted the rationale behind selecting NAKIVO Backup & Replication for their VMware environment. He emphasized the solution’s ease of installation, maintenance, and scalability to meet performance requirements. The product offers an intuitive web interface for routine administration and a CLI for automating specific tasks, making NAKIVO Backup & Replication a versatile solution tailored to their needs.
Results
The fire rescue department faced persistent maintenance challenges with their previous backup solution, requiring excessive IT resources to resolve administration issues. Transitioning to NAKIVO Backup & Replication resolved these issues entirely, liberating valuable time for the IT team to concentrate on other critical tasks.
NAKIVO Backup & Replication has accelerated backup processes, significantly reducing the time spent on maintenance and supervision. This efficiency ensures uninterrupted protection of the fire rescue department’s infrastructure, guaranteeing operational readiness of all emergency lines 24/7.
About Hasičský záchranný sbor
Hasičský záchranný sbor is a fire rescue service that protects the lives and health of residents, the environment, animals, and property from fires and other extraordinary events in Ostrava, Czech Republic. The fire department offers fire supervision and also offers psychological services, if needed. For more information, visit www.hzscr.cz.