NAKIVO Helps a Hotel Protect Microsoft 365 Applications

Business Challenge

Ottoman’s Life Hotel Deluxe is located in the historical peninsula of Istanbul, Turkey, only minutes from the city’s prominent historical landmarks.

The hotel’s infrastructure consists of 3 physical servers and 30 virtual machines. The virtual machines store various files and the ERP system. As a company in the hospitality industry, the hotel generates and stores large volumes of front- and back-office data. This data is critical to both day-to-day operations and business decision-making. Data loss can have a considerable impact on revenue and operational continuity. A VM backup solution is vital for the IT department to ensure operational recovery and system availability.

Despite having a VM backup solution, the hotel was looking for a replacement because that solution and support costs exceeded their budget. “We were looking for a solution with an affordable price and good performance,” says Omer Akosman, Information Technology Manager at Ottoman’s Life Hotel Deluxe. “We found that NAKIVO Backup & Replication fit our expectations in terms of both features and pricing.”

Solution

NAKIVO Backup & Replication is a robust VM backup solution that offers flexible installation and configuration options, including installation on QNAP NAS. With QNAP NAS, installation can be completed in minutes to create a fully functional and affordable backup appliance. “Everything was perfect, from deployment to configuration and backup process,” says Omer. “The web interface is very friendly and easy to use. We are backing up on QNAP NAS. In both ways, the backup and recovery process is very successful and fast.”

With NAKIVO Backup & Replication and QNAP NAS, backups are sent directly to QNAP disks to reduce storage space usage with compression and deduplication. Moreover, backup copies can be kept offsite by sending them directly from NAS disks to remote or cloud storage. “Backup of our entire environment takes around three hours. Almost all the features are useful and straightforward, but I was very impressed with the backup copy, as we are able to send copies to a number of destinations,” says Omer.

The hotel also uses the Backup for Microsoft 365 functionality, which offers fast incremental backups, instant granular recovery, compliance, and archiving for Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business. “Microsoft 365 backup is essential for us, and we back up all the supported applications. Backups are fast, steady, and incremental, thus allowing us to save time,” says Omer.

Results

“NAKIVO Backup & Replication is faster and more cost-effective than other solutions on the market. Since our previous VM backup solution became too expensive, NAKIVO Backup & Replication is definitely a lifesaver. We pay a minimal amount per user for one year, and we are very happy that all Microsoft 365 applications are protected. When needed, technical support is fast and can be reached via an online chat. All conversations with support were successful so far for us,” says Omer.

About Ottoman’s Life Hotel Deluxe

Ottoman’s Life Hotel Deluxe is located in the historical peninsula, where the heart of Istanbul beats. The hotel is only 4 kilometers away from important historical landmarks such as the Blue Mosque, Hagia Sophia, Topkapi Palace and the Old Bazaar. The hotel is within walking distance to the metro and tram stops, from where you can have easy access to the central districts of Istanbul, such as Sultanahmet, Eminonu, Karakoy, Taksim, Mecidiyekoy, as well as to the airport and the exhibition halls. For more information, visit https://www.ottomanslifedeluxe.com.