NAKIVO Helps a Non-Profit Provide Uninterrupted Water Services
Business Challenge
Water Control and Improvement District No. 17 is a non-profit organization that provides water and wastewater services to customers in the Lake Travis area, Texas, USA. The organization has been serving customers in this area for over 50 years.
The organization’s infrastructure has 7 physical sites with 7 physical servers. Virtual machines store SCADA HDI software that is used to run plants. The information stored ranges from billing and account information to water usage and water tower flows. This is why backup is critical for ensuring uninterrupted water services to the customers of the area.
The water services organization virtualized their infrastructure in the last three years. During that time, all VMs were manually backed up to external drives. The backup time was rather long and resource-intensive, and a manual rebuild was needed in order to restore workloads from these backups. The organization was in need of an automated, user-friendly VM backup solution that would provide reliable VM backup and fast recovery.
Solution
Water Control and Improvement District No. 17 chose NAKIVO Backup & Replication to protect their data due to the product’s ease of use, a wide range of deployment options, fast backup, and quick recovery functionalities. NAKIVO Backup & Replication can be easily installed on NAS to create a backup appliance that combines hardware, software, anti-ransomware protection, storage, and data deduplication.
“NAKIVO’s integration with the Synology NAS is by far the best I have ever experienced. The web interface is self-explanatory, and the wizards make the setup user-friendly. I am able to log in to all of my Synology servers and access NAKIVO Backup & Replication on my network from any location,” says Cary Rygaard, IT Supervisor at Water Control and Improvement District No.17. “Hours are saved daily by not having to plug in drives into my servers and start backup jobs.”
“We are able to back up our servers in less than 40 minutes. The space needed is amazing to back up VMs that are sized between two and four terabytes. Moreover, we have been able to expand our VM usage, since we no longer have to run manual backups. We are at ease that the district’s data will always be available if an unfortunate event or disaster occurs,” says Cary.
The NAKIVO solution allows the organization to recover entire machines with VM Flash Boot functionality. “The best part of the recovery process is the ability to do a flash recovery and experience no downtime. Recovery time with NAKIVO Backup & Replication was minimal, even when running on a second server. Disaster recovery servers make full VM recovery even faster,” says Cary.
Results
“The nice thing about NAKIVO Backup & Replication is their technical support and the dedication to help in any way they can. The cost of NAKIVO Backup & Replication is by far an added benefit to our organization. Technical support has been available each time I needed them. They are always willing and able to fix any issue I have experienced,” says Cary. “With NAKIVO Backup & Replication, hours of travel to multiple locations have been reduced because everything can be done from a single computer. Recovery of any lost files and entire VMs is also a great advantage.”
About Water Control and Improvement District No. 17
Water Control and Improvement District No. 17 (WCID No. 17) is a non-profit public utility, providing quality water and wastewater service to customers in the Lake Travis South area, along RR 620 in West Travis County from FM 2222 to Highway 71 West. WCID No. 17’s longevity is a testament to its commitment to provide the Lake Travis South area with a reliable water supply and to ensure the environmentally responsible development of water resources and wastewater facilities. For more information, visit www.wcid17.org.