NAKIVO Saves Time on Maintenance for a Multinational Corporation
Business Challenge
Pungkook Corporation is a multinational corporation from South Korea with bag manufacturing sites around the world. The company’s IT environment has 20 physical servers and 10 virtual machines residing in different sites. The virtual machines and servers run internal operating systems and applications, which primarily manage critical databases for multiple departments. All employee requests must be approved through the internal operating systems. Pungkook’s business operations have to be continuously monitored and cannot be stopped for any reason, in order to ensure business continuity and factory productivity. If business operations stop, that will bring production to a halt and lead to delays and significant financial losses.
Pungkook used other backup solutions to back up their data, but these solutions lacked automation and reporting functionalities. The previous solutions also consumed too much time in terms of backup and recovery management and did not provide notifications via email. Moreover, the recovery of files and folders took a long time. Pungkook required a reliable and fast backup solution that could help them achieve their data protection goals that the previous backup systems could not meet. The main criteria for a new backup solution was an efficient VM backup process that could be managed via an easy-to-use and user-friendly web interface.
Solution
NAKIVO Backup & Replication is a robust data protection solution for virtual, physical, cloud, and SaaS environments. NAKIVO Backup & Replication offers flexibility in terms of installation, as the product can be installed on Windows/Linux, deployed as a pre-configured virtual appliance, or installed on a NAS server. Most importantly, NAKIVO Backup & Replication offers better backup, replication, and recovery functionalities along with reporting features. “NAKIVO Backup & Replication allows Pungkook to back up various platforms, such as virtual machines and physical servers. Also, NAKIVO Backup & Replication brings us better backup efficiency and faster backup speed,” says William, IT Manager at Pungkook Corporation.
“NAKIVO Backup & Replication is installed on a Synology NAS. The installation was easily and quickly done and we did not need a PC or a physical server for the product deployment. All was fast, easy, and simple,” says William. “The web interface of the latest version 10.3 is user friendlier than that of version 9.0. The good thing is that NAKIVO is evolving and improving things. Plus, the product’s dashboard provides us enough information and allows us to quickly create any job we want,” says William.
“NAKIVO Backup & Replication can back up our VMs in no time. We do backups on a daily basis. The product displays clearly what steps and information should be configured in the job wizard. We do not spend hours on scheduling and monitoring backup jobs, as everything is automated, and we receive clear notifications to our email. Now, we can restore individual files and folders by selecting a specific item with ease, and it literally takes us minutes. VM replication is also a big advantage since we have multiple locations and we can create VM replicas with more ease in comparison to the other solutions,” says William.
Pungkook also appreciates the level of professionalism that NAKIVO’s technical support team has shown. “The support team has always been there when we’ve needed support. We can feel their enthusiasm because support assisted us with the trial from the beginning of the testing process. Also, support conducted a deployment session that helped me better understand how to get started with the software,” says William.
Results
“NAKIVO Backup & Replication met the criteria that we had from the beginning and provided automated job scheduling that saves our management a huge amount of time. There is no need to spend too much time on monitoring jobs or running jobs manually. Moreover, we have even more time savings thanks to automated reports that helped us to improve backup administration,” says William. “With the previous solution, we had to check running jobs frequently because we did not have automation. The biggest savings for us come from time saved on operating and managing the software.”
About Pungkook Corporation
Pungkook Corporation Co. is a multinational bag manufacturer that was founded in 1966, in South Korea. The company has a lot of smart factories with advanced facilities and the largest capacity across the world, in countries such as Vietnam, Indonesia, Myanmar, and Ethiopia. Pungkook is also a mass production company that processes luggage and leather goods. More importantly, the company has been operating for 50 years in the bag business. For more information, visit www.pungkook.com.