Service Consultancy Achieves 100% Backup Success Rate with NAKIVO
Business Challenge
SCSi is a service consultancy and system integrator based in Thailand and established in 1994. SCSi provides support with application development, hardware recommendations, system implementation, network security, troubleshooting, and system maintenance boundaries. SCSi also provides BaaS and DRaaS to multiple customers.
SCSi’s virtual infrastructure consists of 255 virtual machines, which store various applications, operating systems, files, and databases. All sensitive data needs to be reliably backed up and recovered, in case of a disaster. Critical data also needs to be backed up directly to the disaster recovery site in order to keep two copies of data at all times. If data gets lost, SCSi runs the risk of losing their customers’ trust and ultimately their reputation in the industry.
In the past, critical data was protected via backup to tape and offsite tape cartridges at SCSi’s premises. The main issue with tapes was that the backup process was extremely long, and errors were a common occurrence. The entire backup could take up to 24 hours and sometimes could only be done every other day. Pretty much, failed backups and failed recoveries were a headache for the IT team. In addition, replication and incremental backups were not possible with this approach to data protection.
Solution
NAKIVO Backup & Replication provides fast incremental backups, multiple recovery options, replication, and simple backup administration. Moreover, software can be installed and configured in a variety of ways, thus improving ease of use and management. NAKIVO Backup & Replication also provides knowledgeable technical support that is available through chat, phone, and remote sessions.
SCSi installed NAKIVO Backup & Replication as a pre-configured virtual appliance. “We deployed NAKIVO Backup & Replication as a virtual appliance, and that helped us be up and running quickly in our environment,” says Wira Chinwong, Director of Engineering at SCSi. “The virtual appliance helped us reduce the risk of configuration errors and ensure the product is ready to use. The pre-configured virtual appliance can protect our backup data from deletion and encryption by ransomware.”
With backup to tape, backups could only be completed in 24 hours, and incremental backups were not possible. NAKIVO Backup & Replication provides faster incremental VM backups with integrated native CBT, LAN-free data transfers, network acceleration, and other capabilities. “With incremental backups, our time has decreased dramatically, from 24 hours to just 6 hours every day,” says Wira.
NAKIVO Backup & Replication global data deduplication allows SCSi to optimize storage usage and reduce costs. Deduplication makes it possible to reduce storage space requirements by 10 to 30 times. “With global data deduplication, we save storage space by 14 times,” says Wira.
Finally, SCSi was not able to take advantage of VM replication in the past, but NAKIVO Backup & Replication changed that as well. With VM replication, SCSi can create multiple VM replicas of source VMs and store them at their disaster recovery site. This replica at a remote site helps SCSi ensure high availability if a disruption occurs at the main site. Moreover, with multiple recovery capabilities that NAKIVO Backup & Replication offers, the company is able to recover files and objects In no time.
Results
With backup to tape, failed backups and failed recoveries were common. While with NAKIVO Backup & Replication, the company managed to achieve a 100% backup and recovery success rate on a daily basis. While backups previously took nearly 24 hours to complete, now backups complete in just 6 hours. Moreover, SCSi can take advantage of extra functionalities, like VM replication and instant granular recovery. “NAKIVO Backup & Replication helped us achieve an extremely high backup success rate and reduced our administrative effort. We saved time, money, and even storage space with the product,” says Wira.
About SCSi
SCSi was established by a group of professional people in Information Technology in 1994. The management team has experience in professional consultancy services and IT infrastructure. SCSi delivers the best IT solutions to customers in different business sectors, such as education, retail, manufacturing, finance and banking, government, and telecommunication industries. The company has partnered with many well-known IT companies and provides a competitive advantage in the high-tech era. For more information, visit www.scsi.co.th.